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Customer Relations Representative - State Farm Agent Team Member

Full Time in Lawrenceville, GA

Responsive recruiter
Benefits
  • Hiring Bonus
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
ABOUT THE AGENCYOur team of 7 is young, tight-knit, and driven - with a strong focus on communication and building relationships that make a real impact for our customers. Led by an agent who graduated from the College of Charleston with a major in biology and competed on the men’s tennis team, we bring both energy and expertise to everything we do. Outside of work, Alex is committed to community involvement – from volunteering at his church and serving on the Oak Hill Classical School board as vice-chairman, to coaching his daughters’ sports teams & supporting their interests in travel softball and tennis. With a growth mindset and a passion for service, our team is constantly pushing to reach new goals. If you’re excited to join a supportive and ambitious team, we’d love to hear from you!ROLE DESCRIPTION
As a Customer Relations Representative - State Farm Agent Team Member with Alex Quilis - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES
  • Manage customer inquiries and resolve issues.
  • Maintain client records and update information as needed.
  • Assist with customer retention strategies.
  • Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS
  • Strong communication and problem-solving skills.
  • Experience in customer service preferred.
  • Ability to handle high-stress situations calmly.
Compensation $45,000.00 - $65,000.00 per year
Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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  • Earn benefits and rewards that are second to none